Privacy Policy

What we collect

Account information

• Name, email, login credentials.
• Passwords are encrypted and never stored in plain text.

Invoice & business data

• Invoice files (PDF, JPG, PNG).
• Vendor details, GSTIN, tax values.
• Client-related accounting data.

Usage data

• Login activity.
• Feature usage.
• System logs for performance and security.

How we use your data

• Process invoices and extract structured data.
• Generate Tally-compatible exports.
• Show dashboards and workflow status.
• Improve system accuracy and performance.
• Maintain security and prevent misuse.

Data isolation

• Your data is tied to your account.
• Each client is handled separately.
• No cross-user or cross-client data mixing.

Data storage

• Stored securely in cloud infrastructure.
• Not publicly accessible.
• Protected using standard security practices.

Data sharing

• We do not sell your data.
• We do not share data for advertising.
• Data may only be shared if legally required.

AI processing

• AI is used only for extraction and validation.
• Your data is NOT used to train public AI models.

Data retention & deletion

• Data is stored while your account is active.
• You can request deletion anytime.
• Deleted data is removed from active systems.

Security

• Secure authentication and access control.
• Restricted system access.
• Continuous monitoring for misuse.

No system is 100% secure — users must also protect their login credentials.

Cookies

• Used only for login and session management.
• No advertising or tracking cookies.

Policy updates

We may update this policy. If changes are important, we will notify you.

Contact

For privacy-related questions: cyntrova@gmail.com

Final note

By using Cyntrova, you agree to this Privacy Policy.